When your hosting company offers live chat support, you're able to speak to an agent in real-time and find out helpful info or get an issue resolved promptly. The basic advantage of using chat compared to calling to talk to a live person is that you need only a computer with access to the world wide web, which means that you will not pay any fees in case you're in a different state or country. In addition, it'll be a lot quicker to copy and paste info like domain names, usernames or error messages in other words details which are sometimes difficult to share with the other party on the phone. The live chat is also a considerably faster way to contact the web hosting supplier's support team as compared to using a ticketing system. What's more, when some problem needs a little more time to be dealt with, you'll be able to do something else entirely while you wait for guidance on the live chat, so that you will not waste time - something that is not possible when you're on the phone.

Live Chat Support in Cloud Web Hosting

As part of the support services that we provide for all of our cloud web hosting plans, we've live chat support which is online every single day, even on holidays. You can get in touch with us no matter if you already have an account or not, because we will assist you with all kinds of things, ranging from supplying you with general info about our solutions if you are not a client yet and you are considering to purchase one of the plans, to helping you with creating an e-mail account in an email client. Some problems are more complicated and time-consuming, and you'll need to take advantage of the ticketing system which is incorporated into our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on our live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Servers

We supply live chat support as a part of our services, therefore whenever you have any kind of questions about our semi-dedicated hosting plans, you can get in touch with our customer support team anytime regardless if you have already obtained an account or not. Generally, the chat service is intended for billing, pre-sales and common questions and difficulties, yet we are able to help you with various technical questions too. We will help you select the proper plan for your sites if you don't have an account yet, we can reply any kind of billing questions or concerns you could have or we can help you with setting up your new email address on your personal computer or smartphone - all the aforementioned will be done in a timely manner since our live chat service is available all day long, every day. Any time you require help, you're able to talk with a representative and save considerable time.