Q: What does the web site migration service consist of? Will my website be safe?
A: The website migration service that we are offering is free (within a certain limit). We’ll move your web site(s) to our high–performance cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can result in lost data and undesired network downtime. That is why we will perform all that for you at no cost!We’ve got highly experienced administrators whose sole responsibility is to make certain that your website works exactly as it did on your previous web hosting platform. The administrators are experts in migrating custom–made websites, as well as websites that are based on popular applications like WordPress and Joomla™.
Q: How long will the website migration process take?
A: We strive to carry out all website migrations ASAP. Nevertheless, we do not have a set time frame for website migrations. There are different aspects that you need to take into account – the mere size of your web site and the workload of our web site migration team, etc. We constantly strive to accomplish each migration in under 48 hours. With smaller–sized sites, our team typically manages to finish in under 24 hours.
Q: Do you need anything from me before you begin transferring my site?
A: Yes. We will need the name of the website that you wish us to move. We’ll also need a means to log in to your current hosting account so that we can get the files associated with your site.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will my website be offline during the migration?
A: No. Your website will continue to be online during the transfer. Once everything is done on our end, we’ll let you know so that you can preview it and check for problems. If everything is alright, all you will need to do is modify your domain name’s DNS resource records.
Q: Will my present hosting provider need to provide any info/assistance?
A: Nope. We’ll never touch base with your hosting provider about anything. They won’t be aware of the website transfer either.
Q: Which web hosting providers can you transfer website content from?
A: We can transfer your website from any web hosting provider or any Linux–powered hosting platform so long as we can obtain access to the Control Panel and there is FTP access available.The only sites that we can’t transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.